Swimming Pool
open airOutdoors at lobby level, beside the lawn the Garden of Joy is set on.
6:30 AM to 10:00 PM · Complimentary
Services & facilities
Hotel Facilities in Connaught Place, New Delhi
A full-service house: a pool, a spa with a gym on the same floor, a business centre, a travel desk, and a front desk that does not close. Everything below is stated plainly, including what is chargeable and what we do not have.
Down at lobby level
Pool, Gym & Spa
The pool is outdoors in the garden. The pool and the gym are open 6:30 AM to 10:00 PM, and neoVeda Spa from 2:00 PM to 10:00 PM.
Fitness Centre
on the spa floorCardio and resistance equipment, part of the 7,000 sq ft spa.
6:30 AM to 10:00 PM · Complimentary
neoVeda Spa
ayurvedicMassages, scrubs, wraps, facials, baths and a steam room. By appointment.
2:00 PM to 10:00 PM · Treatments
For the working trip
Business & Travel
Most of our guests came to Delhi to do something. These are the parts of the hotel that exist for that.
Business Centre
meeting roomsInternet stations, boardroom seating for up to twelve, secretarial services, and translation.
7:30 AM to 10:00 PM · About the Business Centre
Banquets & Venues
up to 350Crest, Conclave and the poolside Garden of Joy, with full audio-visual support.
Travel Desk
tours & transfersAirport transfers, car rental, city sightseeing with multilingual guides, and excursions to Agra and Jaipur.
7:00 AM to 10:00 PM · Transfers chargeable
Around the clock
Guest Services
The front desk is staffed twenty-four hours. Everything in this list is arranged through it unless it says otherwise.
| Service | Available | Charge | Notes |
|---|---|---|---|
| Front desk | 24 hours | – | Reception, concierge and the night audit |
| Room service | 24 hours | Chargeable | Menus drawn from all four kitchens |
| Concierge | Yes | – | Restaurant bookings, tickets, city help |
| Parking | Yes | Complimentary | On site |
| Airport transfers | On request | Chargeable | Give us the flight number when you book |
| Travel desk | 7:00 AM to 10:00 PM | Varies | Tours, car rental, ticket reconfirmation |
| Laundry & dry cleaning (in-house) | Yes | Chargeable | Same-day where the schedule allows |
| Wi-Fi | Yes | Complimentary in rooms | Also in the public areas and meeting rooms |
| Doctor on call | Yes | Chargeable | Through the front desk, at any hour |
| First aid | Yes | – | Kit held at reception |
| Currency exchange | Yes | – | At the front desk |
| Luggage assistance | Yes | – | Bell desk; cloak room for day guests |
| Express check-in / out | Yes | – | Check-in 1200, check-out 1200 |
| Craft House boutique | 10:00 AM to 7:00 PM | – | Lobby Level · About Craft House |
Getting around, and safe
Access & Safety
The hotel is wheelchair accessible and centrally air conditioned, with a staffed security desk. Power back-up covers the whole hotel during an outage, the air conditioning, and the geyser included.
Lift access to every floor
Wheelchair accessible
Wheelchair available on request
Centralised air conditioning
Full power backup (including AC & geyser)
Multilingual staff
Smoking floors & non-smoking rooms
Smoke detectors
Carbon monoxide detectors
Fire extinguishers
Security alarms
CCTV
Security personnel
First aid kit
Doctor on call
Umbrellas
Plainly
What We Don't Have
A five star deluxe hotel in the middle of Lutyens' Delhi is not a resort, and there are things it does not run. Better said here than discovered at the desk.
- Sauna
- No, steam room only
- Kids' play area
- No
- Indoor or outdoor games
- No
- Butler service
- No
- Electric vehicle charging
- No
- Pets
- Not permitted
- In-room refrigerator
- Mini bar only
- Balconies
- None in any category
Anything else
Ask the Front Desk
If something you need is not on this page, ask, a good deal of what the hotel does never made it onto a list. +91 11 4250 0200, around the clock.