The Metropolitan Hotel & Spa

Safety Features


  • Staff follow all safety protocols as directed by local authorities.
  • Shared stationery such as printed menus, magazines, pens, and paper removed.
  • Hand sanitizer available to guests & staff.
  • Process in place to check health of guests.
  • First aid kit available.
  • Doctors available 24/7.
  • Face masks required for guests in public areas.
  • Face masks,Gloves and Face shields are used by staff in public areas.
  • Regular temperature checks for staff.
  • Contactless check-in.
  • Contactless check-out.
  • Contactless room service is available.

Cleanliness & disinfecting

  • Use of cleaning chemicals that are effective against Coronavirus.
  • Linens, towels and laundry washed in accordance with local authority guidelines.
  • Guest accommodation is disinfected between stays.
  • 24-hour minimum vacancy between guests.
  • Guest accommodation sealed after cleaning.
  • Regularly sanitized high-traffic areas.
  • High-touch surfaces in public area like door handles, elevator buttons, counter tops, table tops,railings etc are .cleaned and disinfected regularly. These practices are also in place in guest rooms during the housekeeping Services.
  • Staff required to regularly wash hands.
  • Guests have the option to cancel any cleaning services for their accommodation during their stay.

Physical distancing

  • Physical distancing rules are followed.

Food & drink safety

  • Physical distancing in dining areas.
  • Food can be delivered to guest accommodation.
  • All plates, cutlery, glasses and other tableware have been sanitized.
  • Breakfast takeaway containers.
  • Delivered food is securely covered.